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Privacy Policy for Achieva

Effective Date: 11.26.24

Achieva is committed to protecting the privacy of individuals, including the people with disabilities and their families whom we support, as well as donors, volunteers, employees, and partners. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with us.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • From clients and families: Name, address, email, phone number, date of birth, disability-related information, service preferences, and emergency contact information.
  • From donors and supporters: Name, contact details, donation history, and payment information.
  • From employees and volunteers: Name, contact details, Social Security number, employment history, and background check information.

1.2 Non-Personal Information

  • Information collected through cookies or similar technologies when you use our website (e.g., IP address, browser type, pages viewed).

1.3 Sensitive Information

We may collect sensitive information, such as medical records or service plans, strictly as required to provide our services and comply with applicable laws.

2. How We Use Your Information

Achieva uses the information we collect to:

  1. Provide and improve our services.
  2. Communicate with you about programs, events, or updates.
  3. Process donations and issue tax receipts.
  4. Meet legal, regulatory, or contractual obligations.
  5. Enhance user experience on our website through analytics.

3. Information Sharing and Disclosure

Achieva does not sell or rent your personal information. We may share your information only in the following circumstances:

  1. With service providers who assist us in delivering our services (e.g., payment processors or IT support).
  2. With legal or regulatory entities as required by law or for compliance purposes.
  3. With partners or affiliates involved in providing services, with your consent.

4. Data Protection

We take appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data.
  • Regular security audits.
  • Staff training on privacy practices.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  1. Access the personal information we hold about you.
  2. Correct or update your personal information.
  3. Request the deletion of your personal information (subject to legal requirements).
  4. Opt-out of marketing communications.

To exercise these rights, please contact us at info@achieva.info.

6. Cookies and Tracking Technologies

Achieva’s website may use cookies to improve user experience. You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. Achieva is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

9. Updates to This Privacy Policy

Achieva reserves the right to update this policy at any time. Changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Achieva
711 Bingham St.
Pittsburgh, PA 15203
info@achieva.info
412-995-5000

This Privacy Policy reflects Achieva’s dedication to respecting your privacy and ensuring the security of your information. Thank you for trusting us.
 

Messaging Terms & Conditions

Achieva | 711 Bingham St Pittsburgh PA US 15203-1007

 

General

By opting into messages, you agree to receive recurring automated marketing and informational text messages from the Achieva family of organizations. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction. Achieva reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Achieva also reserves the right to change the short code or phone number where messages are sent.

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Achieva again, just sign up as you did the first time and Achieva will start sending messages to you again.

Info

Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at info@achieva.info.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at info@achieva.info. The duty to inform us based on the above events is a condition of using this service to receive messages.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes